Is Caxino legit? Our verdict
Caxino holds a licence and pays some people. It is not an unlicensed site that vanishes overnight. What it has is a public record of complaints bad enough that we no longer send anybody there.
On Trustpilot, Caxino scores 1.5 out of 5 from 55 reviews, and 55% of those are one star. We have read them. The pattern is not people losing and being cross about it; it is people who won, asked to be paid, and then describe delays, cancelled withdrawals, sudden document requests and blocked accounts.
We are quoting those players, not making the accusation ourselves. Read them below and decide.
What Caxino players actually say
Every quote below is from Trustpilot, unedited apart from trimming a repeated headline. We have not picked only the worst: 55% of all Caxino reviews are one star, so this is what the page looks like.
Trustpilot · undated Believe every bad review you see on here because they're right. Wasted way too much on here every week for months and got nothing in return. The free spins you barely even get, never pay out much eith...
Trustpilot · undated This site sucks when you go to withdrawal to the card u deposited with they tell you your bank rejected it. NOT TRUE no bank rejects deposits into there customers account. They then tell you to withdr...
Trustpilot · undated DO NOT PLAY HERE. They took $1700 from me within 3 hours of play without even the slightest possibility of a payout, got maybe 3-4 bonuses the whole time and they paid maybe $10 each when I’m betting...
Trustpilot · 13 July 2026 Save Your Cash. Believe every bad review you see on here because they're right. Wasted way too much on here every week for months and got nothing in return. The free spins you barely even get, never pay out much either. 13 July 2026 Unprompted review
Trustpilot · 14 February 2026 CRAPXINO. Absolutely disgusting casino! DO NOT WASTE YOUR TIME OR MONEY!!! No matter how many deposits you make, you are guaranteed constant loss after loss, dead spin after dead spin! Landing scatter bonus rounds always seem either non existent or very few and very far between, and always with minimal winnings if you do manage to land it! The games constantly lag, before a spin has even been completed your balance w
Trustpilot · 15 January 2026 DO NOT PLAY HERE.. They took $1700 from me within 3 hours of play without even the slightest possibility of a payout, got maybe 3-4 bonuses the whole time and they paid maybe $10 each when I’m betting $1.00 per spin. when I questioned them about their return to player and expressed my dissatisfaction they locked my account. They are a SCAM. 15 January 2026 Unprompted review
Trustpilot · 4 February 2026 If i could 0 star this i would even go…. If i could 0 star this i would even go negative 0 this is a scam casino I accidentally put in 100 dollars what i mean by that is i deposited 50 and it said it didn’t go through then deposited again it didn’t load again and then felt something was off i checked my account and it took $100 big time scam!!!! 4 February 2026 Unprompted review
Trustpilot · 4 October 2025 Slot round got stuck on bonus.. Contacted chat multiple times and they say it cannot be resolved so basically stealing a feature worth of 40 euros. Instead they decide to give me 10 free spins with a wagering? (40€ real money bonus lost and give me 1€ worth of spins with a wagering as a refund) I'm going to raise a complaint. Please do not play here. I have played on casinos for 15 years and this is first one that ha
Trustpilot · 7 October 2025 feels like this site is a scam they…. feels like this site is a scam they dont like to withdraw your funds and ive never been so much in the negatives this much on any other casino ive played on im at a 2000% loss 7 October 2025 Unprompted review
Trustpilot · 21 June 2025 Withdrawal rejected. - using the previously applied deposit method... BEWARE! 21 June 2025 Unprompted review
Trustpilot · 20 June 2025 False advertising. This site sucks when you go to withdrawal to the card u deposited with they tell you your bank rejected it. NOT TRUE no bank rejects deposits into there customers account. They then tell you to withdraw threw yoyr bank account which takes upto 5 business days they do not have a fast withdrawal they like to false advertise. And they rather you spend instead of withdrawing, there payment team rejects
Trustpilot · 13 March 2025 Stay Away From This Site. DONT PLAY ON THIS SITE. You will easily be able to deposit but guess what! The moment you go to withdraw you will be asked to go through a verification process. (TLDR: impossible verification process). I managed to win over $1000 after completing the wagering requirements then was asked to give bank statements from multiple different bank accounts which led to them being declined even though
Trustpilot · 1 February 2025 Horrible i deposit then get blocked. 1 February 2025 Unprompted review
Trustpilot · 25 October 2024 CAXINO CASINO IS A RIP OFF.! I WENT O CHAT TO HAVE AN ISSUE AMENDED WOTH MY FREE SPINS AND THE AGENT NAMED ANJA ACCUSSED ME OF BEING A LIAR. SAID I HAVE ALREADY PLAYED SPINS(WHEN I DIDNT/HAVENT)AND SONI ASKED TO TALK TO SOMEONE ABOVE HER TO HAVE THE ISSUE RESOLVED. AND INSTEAD OF DOING SO SHE KEPT AT HER STORY AND WAS RELENTLESS, AS TO I AS WELL. BECAUSE THE FACT THAT I TRULY HAD NOT PLAYED SPINS. THEN ANJA THE MOLE
Why review sites rate Caxino so differently
Casino Guru gives Caxino a safety index of 9.8 out of 10. Trustpilot gives it 1.5 out of 5. Both are real numbers and they describe different things.
Casino Guru scores licensing, terms and how complaints are handled through their own mediation service. Trustpilot is whoever turns up to write, which skews angry, and Trustpilot does not fact-check what people claim.
We think the gap is the story. A casino can satisfy a methodology and still leave 55% of the people who bother to review it writing one star.
The Caxino bonus, and why we would not claim it
Caxino runs a deposit match and free spins for new players, and you will find Caxino bonus codes and no deposit offers listed on plenty of sites, including ones still being paid to list them.
A bonus is only worth what you can withdraw from it. The most common complaint we read is not about the size of the offer, it is about what happens when a bonus win becomes a withdrawal request. That is the part a bonus code cannot help you with.
If you want an offer we do stand behind, our own is on the home page and we say plainly that we are paid for it.
Caxino is one of four casinos from the same company
Caxino is operated by Granturo Malta Ltd. So are Wildz, Wheelz and Spinz. They share an operator, a platform and one affiliate programme.
That matters because a bad experience at one is not bad luck at one brand. Signing up to a different name from the same group is the same company, the same terms and the same withdrawal process.
Trustpilot scores across the group: Wildz 1.6, Caxino 1.5, Wheelz 1.8. Spinz is too new to have a meaningful score.
Caxino in Canada, Ontario and New Zealand
Most of the search interest in Caxino comes from Canada and New Zealand, and Ontario players are covered by a separate regulator, the AGCO, rather than the Malta licence.
Where you play from changes who you complain to when something goes wrong. If you are in Ontario, your dispute goes through iGaming Ontario. Everywhere else on a Malta licence, it goes to the MGA, and the players below describe how long that takes.
Why you should question this page
We were an affiliate of Granturo Malta Ltd and we were paid to send players to Caxino. That arrangement ended in August 2026, and this page changed after it did. You should weigh that.
So here is the test we would apply to us: everything above is either a quote you can go and read yourself on Trustpilot, or a number you can check on Casino Guru. We have linked both. Nothing on this page asks you to take our word for anything.
We removed every Caxino link from this site rather than leave them earning nothing. There is no Caxino link on this page and no button to click through. The site's own sponsor is still in the header, as it is on every page, and we say who they are.